In any web browser, go to our returns portal.
1. In the field titled Email, type in the same email address that you originally used to place your order and press the Continue button.
2. After submitting your email address, you will be prompted to check your email for a verification code.
3. After entering the verification code received via email from Dizzy-Lizzie, you'll be brought to an Orders portal page where you can select the order you would like to return or exchange.
4. Once you submit your return or exchange request, a member of the Dizzy-Lizzie team will review the request and respond within 2 business days. If the return is approved, you'll receive a USPS pre-paid label for the return or exchange.